Collective Communication Toolkit

Future Experiences part 2: Individual work

I focused my project on a future world scenario, where healthcare is largely completed at home, aiming to create better communication of both physical and mental health.

I designed the Collective Communication Toolkit to create a collective intelligence between my user and both their family, and medical staff, to combat the isolation and anxiety faced by them from having a lack of control over their healthcare, and lack of communication.

The toolkit allows for both medical and emotional data to be silently communicated through a series of objects, which exist in and around the home. They cover 4 main vital signs, both medical and emotional: temperature, respiration, heart rate and anxiety levels. These devices allow for daily communication of the tacit knowledge of emotional health between a patient and a loved one, through the use of a paired object in a loved ones home, which communicates how the patient is feeling through light. They also communicate the patient’s daily treatment progress, by providing data on their vital signs, which can be viewed through a digital service available on the patient’s phone.

 

 

Summary

The collective communication toolkit allows for the user to communicate their physical and mental health, to both their medical staff and loved ones, through a set of objects. These objects are designed to fit into the home environment, as having medical equipment in the home environment can often be anxiety inducing for patients, and act as a constant reminder of their illness.

Context

A short film showing the context of my future world scenario. In 2030, healthcare is largely completed at home, and people have more autonomy over their care. The user I designed for is Tom, a cancer patient undergoing their treatment at home, in a small flat, where he lives by himself.

Digital Service

The objects within the toolkit gather the patients physical and mental health stats, which can then be viewed through a paired digital service.

Digital Service Interface Design

Interface design for service which allows user to track their daily medical stats from their home, through the toolkit.

Communication Stakeholders

A diagram illustrating the main stakeholders within the communication that the toolkit creates.

User Journey

Tom's journey using the communication toolkit to carry out his cancer treatment at home.