Stress Less
Future Experiences is a collaborative project between GSA, the Digital Health and Care Innovation Centre and the NHS. We were exploring how collective intelligence can be utilised in the future of cancer care and treatment. To view our collaborative work (part 1 of the project) please follow the link: https://pd.gsainnovationschool.co.uk/fe21/care-and-treatment/
From my individual research I discovered that the years preceding 2030 will have an escalating issue of staff burnout due to stress from increasing pressures in the job and a rise in the number of patients. I have designed a new future working role to address this.
Stress Less is an external programme that would oversee staff stress levels in the department and organise substitutions accordingly. A ‘Substitutions Coordinator’ has been implemented into the oncology ward to monitor staff stress levels and take action before burnout occurs. The coordinator cares for the mental health of the staff whilst they care for the patients. Staff will be supplied with a smart vest to go under their uniform, it will monitor their heart rate, energy, temperature, location when on the ward and their stress levels. It reports this collected data back to the Substitutions Coordinator where they can assess situations and supply support. This collective openness and mental health focus will improve the care and treatment they produce and prevent staff burnout.
Key Insight
User Journey
Stress Less George McIntyre
This short film demonstrates a day in the life of George. It shows his place of work, how he is able to understand and communicate with staff on the oncology ward as well as the value of his job for both staff and patient as he relieves staff stress.